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Parking Operations Consulting

  • Staffing parking facilities with qualified, courteous, uniformed personnel
  • Pre-employment physical exams and motor vehicle reports for new hires
  • Human resource issues (employee benefits, COBRA, FMLA, workers compensation, unemployment compensation)
  • Supervision and on-site audits
  • Detailed daily auditing of all transactions and revenues
  • Revenue controls through rigid adherence to ticketing system, electronic counts of vehicular activity in all traffic lanes, and vigilant supervision
  • Perception and reality of safety and security; roving patrol vehicles with flashing lights, maintenance of proper illumination, video surveillance, 2-way communication with employees and customers
  • Proper ongoing maintenance and housekeeping to keep facilities clean, neat and inviting thus encouraging repeat visits
  • Customer service (free battery boosts, tire changes, windshields or cars washed, arrange for oil changes, carry packages, help with wheelchairs, give accurate directions, act as goodwill ambassadors)
  • Acting as goodwill ambassadors; making a positive first and last impression to all visitors and guests; Greeter personalities: opening doors and assisting with luggage, giving directions, and running errands.
  • Start-up parking operations and planning
  • Parking Operations plans
  • Management vs. Lease

Contact

  • Miller Parking Services, LLC
  • 31300 Bingham Road
  • Bingham Farms, MI 48025-4338
  • (248) 798-3920
  • (248) 282-8613 FAX
  • info@millerparking.com