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The
Miller has been in the valet
parking business since 1933 when cars were much bigger and bulkier than
they are now. We have driven cars from drop-off locations to remote
storage facilities, and back, since the 1940’s. We have shuttled valet
attendants and customers between numerous downtown locations, before the
advent of shuttle vans, digital pagers, and two-way radios. We currently
manage dozens of valet parking facilities at hospitals, country clubs,
movie theaters, and parking decks. We work under many challenging physical
conditions, including Hob-Nobble Gobble in Detroit where over 400 vehicles
arrive within a 20-minute window.
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Valet parking is a highly
visible service that must be choreographed professionally: image and
perception are extremely important. Attendants must respond immediately to
vehicles when they arrive, open doors, greet customers, issue claim
checks, and finally, they must safely and efficiently operate the vehicles
and retrieve them in the shortest time possible. Maintaining these high
standards requires constant supervision. The attendants must be neat, well
groomed, and act as yours goodwill ambassadors.
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Miller
Valet Parking Company has a training program for
all Metro Detroit Valet Services employees. It covers in detail how to
handle the parking transaction from beginning to end.
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When valet customers arrive we
log the license plate numbers and driver’s names into our database as
soon as the vehicle arrives at the drop-off area. When that customer is
ready to leave, we greet them by name (we will know it from his ticket
stub) and we record his exit time in our database. Upon that customer’s
second visit to valet parking we would greet him by name again.
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Miller
Valet Parking Company constantly explores new ways
of parking and retrieving vehicles efficiently. One of the keys to any
successful valet operation, is to retrieve the vehicle as quickly as
possible. This in turn depends on the physical distance between the
vehicle and the drop-off area, the street congestion, and proper staffing
levels. Our extensive valet experience will configure the valet so as to
maximize its efficiency and minimize delays.
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To request a quote or to have one of
our sales associates contact you please click
here.
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