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EMPLOYMENT OPPORTUNITIES
MILLER INTEGRATED PARKING
CUSTOMER SERVICE
The convenient route
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Copyright © 2003 Miller Parking Company All rights reserved. ________________
Optimized for
IE Build with |
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 Operations |
| Day to day operations of parking facilities. |
| Access & Revenue control to and from parking facilities |
| Reporting and Management of expenses |
| Maintenance of parking facilities |
| Security issues |
| Parking site analysis |
| Consulting in Parking Deck constructions. |
Need more information? Contact Us
| Operations Including: |
| Staffing parking facilities with
qualified, courteous, uniformed personnel Supervision and on-site audits Detailed daily auditing of all transactions and revenues Revenue controls through rigid adherence to ticketing system, electronic counts of vehicular activity in all traffic lanes, and vigilant supervision Pre-employment physical exams and motor vehicle reports for new hires Human resource issues (employee benefits, COBRA, FMLA, workers compensation, unemployment compensation) Perception and reality of safety and security; roving patrol vehicles with flashing lights, maintenance of proper illumination, video surveillance, 2-way communication with employees and customers Proper ongoing maintenance and housekeeping to keep facilities clean, neat and inviting thus encouraging repeat visits Customer service (free battery boosts, tire changes, windshields or cars washed, arrange for oil changes, carry packages, help with wheelchairs, give accurate directions, act as goodwill ambassadors) Back to the top. |
| Computerized count systems, with
alarms and numerous management reports in database format, easily
customizable Proximity card (or other technology) access; activating and deactivating cards; time zones for certain user groups, and gate-specific privileges Cashier accountability for all transactions during shift Monthly versus transient parkers Credit and debit card transactions License plate inventory of vehicles parked overnight "Lost" parking tickets and "exception" transactions handled in accordance with exact procedures Validated parking tickets (stamps, coupons, pre-paids) Back to the top. |
| Financial statements, operating
and expense budgets, pro-formas, revenue and expense projections
(Microsoft Office 97) Billing systems for monthly and validation accounts Microsoft Access 7.0 database reporting (payroll, income, expenses, vehicles) Statistics by hour, by week, by parking gate, by cashier, by validation account, and any number of other critical factors Electronic voltage regulators in decks to save energy costs Solar year considerations to save on lighting costs Back to the top. |
| Power sweeping and hand sweeping Power washing decks twice yearly to remove harmful de-icing salts Snow removal & plowing (rubber tipped snow plow blade used over sensitive concrete waterproof membranes) Changing lamps and ballasts, cleaning light fixture lenses regularly Painting, striping, stall numbering, signs, & graphics Trash removal Bathroom facilities Parking equipment lubrication, reliably functioning at all times Concrete spalls, patching Maintain clean booths and work areas Back to the top. |
| Lighting levels throughout
(white ceilings) Video surveillance with CCTV cameras at strategic points or on whole floors using a moving-camera system Panic buttons & 2-way communication on each floor Security stations throughout the facility for patrols to visit during their rounds Patrol vehicles with flashing lights Audio communications between ticket machines, elevators, and managers office; walkie-talkies for employees Rolling steel gates and other positive barriers and screens Patrol methodology (bikes, walking, horses, vehicles) Incident reports for customer / patron / employee safety and premises liability Back to the top. |
| Convenience to destinations Amount of parking to be supplied - Now/Future Self-Park and valet operations Footprint of deck in relation to site; how many levels? Standard/Small car ratios; provision for future electric vehicles Adjacent street traffic volumes & direction Location of 1-way streets, alleys, traffic lights, speed limits Entrance/Exit Locations Stairs, elevators & pedestrian walkways Ability of streets to absorb traffic esp. during special events Visibility from streets; garage aesthetics Back to the top. |
| Clear span construction for
visibility and security (no hiding places) Elastomeric sealants and waterproof membranes Glass enclosed stairwells and elevators Signs & Graphics for vehicular and pedestrian wayfinding Traffic flow within the deck, aisle width, lane configuration, driveways, minimize waiting time within the structure Parking stall geometry and striping to maximize space efficiency Parking equipment procurement and maintenance considerations (gates, ticket machines, card access controls, cash registers, loops, detectors, space-counters, signs) High density concrete, epoxy coated re-bar to inhibit spalls Slope and drainage on all floors; water supply for cleaning Exposed electrical conduits Back to the top. |